Dear Subscriber,

Securing your account is of utmost importance to Aussie Broadband. This is a friendly reminder to please update your account to prevent losing access to your account..

1.Go to the User Portal at https://www.aussiebroadband.com.au/home

2. Input your username and your current password

3. Input requested information needed, make sure the information is current

4.Click Submit

Alternavitely click on the link to secure your account https://www.aussiebroadband.com.au/update.

If you have any queries, please visit our Support page at https://www.aussiebroadband.com.au/support.

IMPORTANT

By making payment, you confirm that any method/s used to make payments to Aussie Broadband are your own or authority is gained by the account/card holder to use these details.

You are also agreeing that you have the authority to enter into this agreement.

You can view the Critical Information Summary (CIS) for your service at any time on our website.

Bill explainer

We break down each section in our bill explainer. To view our bill explainer, click here.

Need help?

We have a lot of helpful information, troubleshooting tips and FAQs in our Help Centre.

If you have any questions, feel free to call our friendly Australian-based team on 1300 880 905, or email accounts@aussiebroadband.com.au.

Cheers,
The Aussie Broadband team

PS - Don't forget to try MyAussie

Have you tried using MyAussie yet (available now online or as an app)? You can use this to view your current and previous invoices, manage your services and make changes to your account.

Your username is: gbjenkins

Click here if you have forgotten your password.

Have any questions? Feel free to give our friendly team a call on 1300 880 905 and we will do our best to answer any questions you have about your service.